A Student Assistant That Knows Every Course, Every Policy, Every Deadline
Voice and WhatsApp AI that answers thousands of student questions every semester — from grades to registration to campus services.
Key Capabilities
The Challenge
Every semester, thousands of students call with the same questions: When does registration open? What's my GPA? Did I pass the exam?
University call centers are understaffed. Students wait 20+ minutes and often hang up without answers.
International students face language barriers that make phone inquiries even harder.
See It in Action
Horizon University - AI Student Assistant
Horizon University deployed an AI student assistant connected to Moodle via MCP. Students call, verify their identity with student ID and PIN, then get instant answers about grades, course progress, and deadlines — all via natural voice conversation.
Universities can reduce call center load by 70% during peak registration periods. Instead of hiring seasonal staff, one AI agent handles unlimited concurrent calls around the clock.
Related Use Cases
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